Frequently Asked Questions
Scheduling- when is my next treatment going to be?
All treatments are scheduled 4-6 weeks from the previous treatment. You will receive a courtesy email at least 48 hours prior to every visit.
Why do you offer 6 treatments? Do I really need all of them?
Frequent, light applications of fertilizer are better for the lawn. More frequent visits also allows us to control and prevent problems before they get out of hand.
What type of products are used and are they safe?
All products used by Lawn Dawg are general use, over-the-counter products. We only use products registered and labeled by the EPA for use where adults, children and pets live, work and play.
How do I sign up to start my service?
There are several easy ways to sign up for Lawn Dawg services. Sign and return the proposal, send an email authorizing service, or go to visit the Order Services page.
Do you have any kind of a guarantee? What is it?
Lawn Dawg has a Free Service Call Guarantee.
What is included in the program?
Visit our EarthCare Signature Lawn Program page for complete program details.
How did you come up with my price?
Pricing is based on the size of your lawn.
How do I pay for my service? Do you offer prepayment options?
You can prepay at a discounted rate OR provide us with a credit card which will be used for AutoPay - payment charged after each application.
What is a reasonable expectation from your service?
Our program is designed to improve the overall health and beauty of your lawn and landscape. Each treatment compliments the previous one. A thicker, healthier lawn with fewer weeds can be maintained with continuous use of our full program.
What makes your service/company different from others?
Here’s a list of things we do differently than our competitors:
- Customer Service Commitment
- Custom blend of phosphate free fertilizers with slow-release technology
- Free service call guarantee
- Our Route Managers are not paid bonuses based on extra lawns done per day
Are your technicians certified? What are the certifications?
In addition to a comprehensive in-house training program, all eligible technicians are certified applicators in the state they do business.
Do you offer other services besides lawn care?
Yes we offer: pest control services as well as many other enhancement services for your lawn.
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How often should I water my lawn?
It is best to water infrequently for longer periods of time rather than daily light watering. It is always better to water during the morning hours. On very hot days it is good to syringe the turf in the afternoon. To keep your lawn healthy and lush during periods of dry weather it must receive 1.5 - 2 inches of water per week. Avoid watering at night unless you have no other choice.
How tall should I cut the grass?
Set the mower blade no lower than 3 inches, because the longer the grass blade the longer the root. Mow frequently enough to avoid removing one-third of the grass blade. Be sure to always mow with a sharp blade. Avoid mowing during the hottest part of the day, because the lawn can turn brown instantly. It is best to mow the lawn between late afternoon and dusk.
How do I get rid of moles?
Moles become an issue during late winter, early spring when the ground begins to thaw. Moles are damaging to lawns but there is very little we can do to stop them. Moles make their home burrows in high, dry spots, but they prefer to hunt in soil that is shaded, cool, moist, and populated by worms and grubs. Moles “swim” through soil, often near the ground surface, in their search for worms, insects, and other foods. In doing so, they may damage plants by disrupting their roots. For more information on moles, click here.
How long should the kids & pets stay off the lawn after treatment?
Depending on the products applied, the minimum requirement vary from immediate re-entry to waiting until the product dries OR a product may have to be watered in first. Your Route Manager will leave specific instructions after each application.
Is this safe for my kids and pets?
All products are registered and labeled by the EPA to be used where, kids and pets live and play.
Will the rain wash away my application?
Most products applied work best when watered in, with the exception of broad leaf weed control. If weeds persist for more than 10 days after a treatment please contact your local office for a free service call.
Why do I have dandelions?
Dandelions, and other broadleaf weeds, cannot be prevented, they can only be controlled when actively growing. Different weeds grow at different times of the year. Lawn Dawg includes weed control, as needed, with every treatment.
Do you have organic weed control?
Unfortunately organic products are not effective in the control of weeds. Lawn Dawg will continue to research and test new products as they become available to the market.
Bird and skunks are digging up my lawn. Does that mean I have grubs?
Grubs are a favorite food of skunks and crows. They also feed on worms and other soil born insects. If an animal is digging in your lawn, it doesn’t necessarily mean grubs are present, however it is possible and your lawn should be inspected as soon as possible by a Lawn Dawg Route Manager.
Why does my lawn look burnt after I mow?
There are several factors that can cause discoloration immediately after mowing. Mowing too short, mowing with a dull blade or mowing at the wrong time of the day can all contribute to shocking the plant into a drought-like appearance.
Why does my lawn have a reddish tint to it?
More often than not, red or pink discoloration is often caused by a disease called red thread. Red thread is common in late spring, early summer, when temperatures are 75-85 degrees with excessive rain fall or humidity.
Will the application affect my well water?
Lawn care products are designed to stay within the top 6 inches of soil where the roots of the grass reach.
I live on the water, will the treatment contaminate it?
Extensive testing and research has been done on lawn care fertilizers and products. These products rarely move from their application target, they bind very tightly to soil particles.
How long after treatment can I mow?
Depending on the products applied it’s usually safe to mow after 24 hours. Your Route Manager will leave behind detailed instructions at the time of treatment.
If I bag my clippings will it suck up the fertilizer?
Fertilizer binds very tightly to soil particles and cannot be removed by mowing the lawn. Some high-powered commercial mowers may suck up some of the fertilizer. To avoid this, wait 24 hours before mowing.
Should I bag my clippings or mulch them into the lawn?
You should only bag the clippings when too much time has passed between mowing and clumping occurs. You should also remove the clipping if there is active disease in your lawn, otherwise it is always best to mulch the clippings into the lawn.
I have a lot of Japanese beetles, does that mean my lawn has grubs?
Japanese beetles are the adult stage of the common white grub. If a heavy beetle population is present it is very likely that grubs are soon to follow. Be sure your lawn is protected with our Earthcare Preventative Grub Control. You can also protect your trees and shrubs from the damage of the beetle with our tree and shrub program.
Why do I have moss?
Contrary to popular belief, moss is not an indication that a pH problem exists. Moss is generally present due to excessive shade and/or excessive moisture. The only way to permanently eliminate moss is to improve sun exposure and air flow to the affected areas.
Should I dethatch my lawn?
It is rare that thatch build up becomes excessive enough that it requires dethatching. Core aeration helps reduce thatch and it also offers several other benefits to your lawn that dethatching doesn’t. Dethatching will cause damage to healthy roots, stems and grass blades and it will increase the likelihood of weed germination. If dethatching is absolutely necessary it should only be done in the fall.
Why can’t I grow grass under my trees?
Cool season grasses require a large amount of sun to be healthy. Even shade tolerant grasses require at least 30% sun exposure per day.
Is it too late to put down pre emergent if the forsythias have already bloomed?
Using Forsythia blooms as a measurement for when crabgrass pre-emergent control products should be applied is non-scientific and an old wives tale. Soil temperature is the true measure of when crabgrass will germinate. Our pre-emergent crabgrass control product also has the ability to control crabgrass that has already germinated providing it is in an early stage. Lawn Dawg guarantees crabgrass control regardless of when we apply the 1st treatment.
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How does it work?
Once applied, the product kills mosquitoes and ticks on contact and then repels for up to 4-6 weeks.
How is it applied?
Tick Killz, the control product that we use, is diluted in water and applied with a mist blower.
Is there a granular form for Mosquito & Tick Control?
Because mosquitoes fly, it requires that we make our applications into areas that could not be effectively reached with granular products, such as shrub beds, underneath decks and the like. By using a mist blower, we can reach these areas completely and effectively.
Is it applied to the perimeter only or in entire turf grass areas? Can it be applied in Tree/Shrubs/Mulch beds?
Mosquitoes and ticks do not use lawns as resting places, rather they look for sheltered areas that are out of direct sunlight. Further, mosquitoes and ticks are more likely to enter a property through adjacent wooded areas. This is the rationale behind applying to the perimeter of the property, the mulch beds and any other area that might harbor mosquitoes.
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How does sit work?
It kills on contact, but will also kill when insects come into contact with it after application. Further, there is a degree of repellency to the product that keeps some insects from even contacting the product.
How is it applied?
A straight stream spray is used to cover the foundation of the home and the immediate ground near the foundation.
It is applied to the perimeter foundation of the home only, or other structures like sheds, garages, not the perimeter of lawn?
In order for the product to be effective, it has to be placed where the pest will come into contact with it. There is no guarantee that, for example, ants that seek to enter a home will cross a lawn to get there, but there is no question that they would have to encounter the foundation.
What if I already have bugs in the house?
Bugs that are already in the house have to be dealt with by a qualified exterminator. The products, methods and skills necessary to control pest inside of a dwelling are very much different than what is necessary outside. Further, insects that are within a house at the time of perimeter pest control application can be repelled by the perimeter control treatment, essentially trapping them inside. There is a possibility that you will notice an increase in pest activity inside after an application is made.